Frequently Asked Questions

BuildMate is a digital procurement platform built with cutting-edge technology to streamline the procurement process for contractors and suppliers. It connects all parties involved in the construction industry, simplifying workflows and facilitating efficient communication between them.

BuildMate enables contractors to submit their inquiries, receive quotes from suppliers, and place orders, all within one platform. On the other hand, suppliers can list their products, receive orders, and manage their offerings.

BuildMate is designed for contractors & suppliers whether it’s a material supplier or an equipment supplier. It’s perfect for anyone looking to optimize their procurement processes and improve collaboration in the construction world.

You should choose BuildMate if you want to:
• Streamline your procurement process by easily managing the materials or equipment you need, whether you're a contractor sourcing supplies or a supplier offering products.
• Compare quotes from multiple suppliers as a contractor or present your best offer (price, quality, delivery, etc.) as a supplier  to make more informed decisions and ensure the best deal.
• Improve cost control and project management by having all your procurement activities, from ordering to delivery, in one simple platform.
• Enhance communication and collaboration with contractors (if you're a supplier) or suppliers (if you're a contractor) to keep everything running smoothly and on schedule.

• Simplified procurement process: No more manual tracking or dealing with multiple platforms, BuildMate consolidates everything in one place.
• No commission fees: Unlike traditional procurement methods that often include hidden costs or commissions, BuildMate operates on a transparent subscription model, so you always get the best market prices.

BuildMate supports Saudi Arabia’s Vision 2030 by driving innovation in the construction field with technology, which is crucial to the country's goals of economic diversification and sustainable development. The platform enhances procurement efficiency, promotes digital transformation, and supports local businesses, contributing to the growth of the construction sector and aligning with Vision 2030’s focus on modernizing industries and fostering technological advancement.

Getting started with BuildMate is simple! Book a demo with one of our experts today to see how BuildMate can help streamline your procurement process.  

BuildMate is a digital procurement platform specifically designed for contractors. It connects you with a wide range of verified suppliers and equipment manufacturers, allowing you to easily source materials & equipment, compare prices, and manage your procurement activities, all in one place.

BuildMate helps contractors by providing a centralized platform for sourcing construction materials and equipment. You can:
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• Submit your construction projects requirements and receive quotes from multiple suppliers.
• Compare prices to ensure you're getting the best deals.
• Track orders and manage your procurement activities from start to finish.
• Enhance communication with suppliers and manufacturers to avoid delays and stay on schedule.

BuildMate ensures efficiency and cost control, so you can focus on delivering projects on time and within budget.

You can expect to receive quotations quickly after submitting your project requirements. BuildMate connects you with suppliers who provide competitive quotes in real-time, allowing you to make informed decisions without delays.

Yes, BuildMate gives you full visibility into your procurement activities. You can track the status of your orders and monitor delivery timelines, all from the platform. This ensures you're always in control and can plan your projects more effectively.

BuildMate makes it easy to communicate directly with suppliers through our integrated messaging feature. You can send messages, ask questions, and clarify details about your orders, ensuring smooth and transparent communication throughout the procurement process.

At BuildMate, we prioritize your security and privacy. We implement robust security measures to protect your information, and our platform is fully compliant with industry standards. For more details on how we safeguard your data, please visit our Privacy & Policies Page.

No, BuildMate does not charge any commission on purchases. The platform operates on a transparent subscription model, ensuring that contractors only pay for the subscription and have direct access to competitive pricing from suppliers, without any hidden fees or commissions on their transactions.

On BuildMate, you can find a wide range of materials and equipment categorized to suit your project needs. For a complete overview of available materials, visit our Materials Page, and for a variety of equipment options, check out our Equipment Page.

While BuildMate provides the platform for you to place orders and track your procurement activities, the responsibility for delivery follow-ups lies with the suppliers and manufacturers. However, BuildMate ensures that you have full visibility of your orders status within the platform and can communicate directly with suppliers for any updates on delivery timelines.

BuildMate enhances your existing supplier relationships by improving efficiency and visibility. It gives you access to a broader supplier base, enabling quick comparison of offers, saving time and costs. The platform streamlines procurement, letting your team focus on more strategic tasks while benefiting from digital transformation. Many users integrate their current suppliers to optimize operations.

We value your time. Getting started with BuildMate is quick, typically under 30 minutes. Plus, our dedicated success team provides full onboarding support to ensure you get up and running smoothly, without any issues.

Getting started with BuildMate is simple! Book a demo with one of our experts today to see how BuildMate can help streamline your procurement process. During the demo, we'll walk you through the platform, show you how to submit inquiries, compare quotes, and manage your procurement activities. It's a great way to see how BuildMate can enhance your operations.

BuildMate is a digital procurement platform that connects material suppliers with contractors. It allows you to list and manage your materials, receive requests for quotes, and track your sales, all in one place. BuildMate streamlines the material sourcing process, helping suppliers grow their business while providing contractors with easy access to quality materials.

BuildMate helps material suppliers by offering a centralized platform to manage your business. You can:
• Receive inquiries from contractors looking for materials you supply.
• Send quotes directly through the platform and keep track of all your communications.
• Expand your customer base by gaining access to a large network of contractors and businesses in need of your materials.
• Improve efficiency by managing orders and communications in one simple interface.

Managing your inquiries on BuildMate is simple and efficient. The Inquiry Tab within the platform gives you full visibility and control. You can view, accept, reject, or cancel any inquiries, and track their progress, whether they're pending, accepted, completed, or cancelled. Additionally, you can easily manage all sent quotations in one place, ensuring you never miss an important request.

Yes, BuildMate makes it easy for you to add and list your materials. You can:
• Add existing materials to your account so that they’re readily available for contractors to purchase.
• Suggest new materials for BuildMate to review and approve, ensuring your full catalogue is up-to-date and visible to potential buyers. Once approved, your materials will be listed on the platform, and contractors can request quotes or place orders directly.

BuildMate simplifies communication with contractors through our integrated messaging feature. You can send messages, respond to inquiries, clarify details about your materials or equipment, and address any concerns, ensuring smooth and transparent communication throughout the procurement process.

At BuildMate, we prioritize your security and privacy. We implement robust security measures to protect your information, and our platform is fully compliant with industry standards. For more details on how we safeguard your data, please visit our Privacy & Policies Page.

No, BuildMate does not charge any commission on material sales. The platform operates on a transparent subscription model, allowing material suppliers to list their products and interact with contractors directly, without any hidden fees or commissions on their transactions.

To get a better understanding of the materials available on BuildMate, we recommend checking out the Materials Page on our website and through your supplier account on the platform, you can easily list existing materials and suggest new materials for review and approval. This ensures your products are available to contractors in need of specific materials for their projects.

BuildMate helps you expand your reach by connecting you with new contractors. By participating in the platform, you’ll gain access to a broader market, driving more sales and business opportunities. It’s an opportunity to grow your presence and increase your market share beyond your current network.

BuildMate integrates seamlessly with your existing ERP system, eliminating the need for duplicate efforts. With an intuitive user experience and cost-effective pricing, our platform complements your current tools, helping you streamline operations without disrupting your workflow.

We value your time. Getting started with BuildMate is quick, typically under 30 minutes. Plus, our dedicated success team provides full onboarding support to ensure you get up and running smoothly, without any issues.

Yes, as a non-Saudi supplier, you can create an account on BuildMate and participate in projects. BuildMate is open to suppliers from all regions, allowing you to connect with contractors and expand your business opportunities within Saudi Arabia.

Getting started with BuildMate is simple! Book a demo with one of our experts today to discover how BuildMate can streamline your material sourcing and sales process. During the demo, we’ll guide you through the platform, show you how to add and manage your materials, handle inquiries, send quotes, and track your sales activities. It’s the perfect opportunity to see how BuildMate can help grow your business and improve efficiency.

BuildMate is a digital procurement platform that connects equipment suppliers with contractors. It allows you to list and manage your equipment offerings, receive inquiries, send quotes, and track orders all from one place. BuildMate simplifies the procurement process for both you and your customers, helping you expand your reach and grow your business.

BuildMate helps equipment suppliers by providing a centralized platform to:
• Receive inquiries from contractors and businesses in need of your equipment.
• Send quotes for the requested equipment and track your interactions with potential clients.
• Expand your reach by connecting with a large network of contractors
• Increase operational efficiency by managing orders, communications, and inquiries all in one platform.

Managing your inquiries on BuildMate is straightforward and convenient. The Inquiry Tab within the platform lets you view all inquiries in one place, where you can:
• Manage your received inquiries and take appropriate action.
• Accept, reject, or cancel inquiries as needed.
• Track progress on inquiries, from initial request to final approval or cancellation.
• Monitor your sent quotations to ensure timely follow-ups and responses. This streamlined process ensures you stay on top of your business and don’t miss any opportunities.

Yes, BuildMate allows you to add and list your equipment easily. You can:
• Add existing equipment to your account, making it available for contractors and businesses to view and order.
• Suggest new equipment for BuildMate to review and approve, ensuring your full inventory is visible to potential buyers. Once approved, your equipment will be listed on the platform and available for contractors to inquire about and request quotes for.

BuildMate simplifies communication with contractors through our integrated messaging feature. You can send messages, respond to inquiries, clarify details about your materials or equipment, and address any concerns, ensuring smooth and transparent communication throughout the procurement process.

At BuildMate, we prioritize your security and privacy. We implement robust security measures to protect your information, and our platform is fully compliant with industry standards. For more details on how we safeguard your data, please visit our Privacy & Policies Page.

No, BuildMate does not charge any commission on equipment sales. The platform operates on a transparent subscription model, allowing equipment suppliers to list their products and connect with contractors directly, without any hidden fees or commissions on their transactions.

For a better overview of the types of equipment available on BuildMate, visit the Equipment Page on our website and through your supplier account, you can list existing equipment and also suggest new equipment for us to review and add to the platform. This allows your equipment to be easily accessed by contractors looking for the right tools for their projects.

BuildMate integrates seamlessly with your existing ERP system, eliminating the need for duplicate efforts. With an intuitive user experience and cost-effective pricing, our platform complements your current tools, helping you streamline operations without disrupting your workflow.

BuildMate helps you expand your reach by connecting you with new contractors. By participating in the platform, you’ll gain access to a broader market, driving more sales and business opportunities. It’s an opportunity to grow your presence and increase your market share beyond your current network.

We value your time. Getting started with BuildMate is quick, typically under 30 minutes. Plus, our dedicated success team provides full onboarding support to ensure you get up and running smoothly, without any issues.

Yes, as a non-Saudi supplier, you can create an account on BuildMate and participate in projects. BuildMate is open to suppliers from all regions, allowing you to connect with contractors and expand your business opportunities within Saudi Arabia.

Getting started with BuildMate is simple! Book a demo with one of our experts today to discover how BuildMate can streamline your equipment sourcing and sales process. During the demo, we’ll walk you through the platform, show you how to list and manage your equipment, handle inquiries, send quotes, and track your sales activities. It’s the ideal way to see how BuildMate can help grow your equipment business and improve efficiency.